coinshype

CoinsHype is a regulated cryptocurrency exchange platform from Australia. It is owned and operated by MORMARKETS PTY LTD and they offer safe and simple transactions. 

We are talking about a new trading platform, so you can trade Bitcoin (BTC) and Ether (ETH), for now. Hopefully, they will enrich their website and offer more opportunities to clients soon. Since CoinsHype is a legitimate broker, you can be sure your funds are safe. They provide the highest level of security in addition to DDOS protection and SSL and I wanted to point out that at the very beginning of this CoinsHype review.

coinshype

Account Types

When it comes to the accounts, things are quite simple. Since CoinsHype is a crypto exchange, you won’t have to choose between different accounts. You need to visit their website and open an account by simply filling in the required information.

After that, the verification process begins. This is the part I like the most, they do in-depth verification of each account to avoid possible frauds which means your account and money are safe.

For the verification process, you need to send them documents like government-issued identification, proof of address, credit/debit card and a selfie with your ID. Keep in mind this is prone to changes, so it’s for the best if you keep an eye on their KYC Process section and stay updated. Once the process is finished, you are ready to buy or sell cryptocurrencies on your trading account.

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Education

Oftentimes, people tend to forget how important education is. Just because you are an experienced trader, doesn’t mean you should stop learning. Crypto trading is a place where you need constant improvement if you want to be successful.

That said, let’s see what we can learn at CoinsHype. They offer different educational material and I am pleased to see that. You can learn a lot, no matter if you just started introducing yourself with crypto or you are already full of experience. Aside from that educational material, there is a Frequently Asked Questions page. Although clients often skip this part, I recommend you take a look at it each time you have some concerns. You will find a lot of answers there, especially explanations on how to make an account or buy/sell cryptocurrencies.

Lastly, there is a step by step guide for the people who are on their website for the first time. It is called How It Works section, and they provided an in-depth explanation on how to begin your crypto trading journey with them.

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I won’t lie, so far I like everything in this CoinsHype review, so let’s see if they will continue to surprise us with great service.

Technology

CoinsHype website is apparently a work of experienced people. They knew exactly how to provide a simple platform that contains all the necessary things one trader could need. The design is simple and neat.

Everything works smoothly, and the best thing of all, CoinsHype crypto exchange is optimised for every device. You can use it on your computer or mobile device, whatever you prefer.

They do not provide a wallet service, but you can get your wallet through different online sites, hardware vendors or exchanges, whatever you prefer. They will send the coins to the wallet you choose.

coins hype review

Support

CoinsHype crypto exchange offers four different support methods. The first one is the email option. You can email them if you have any problem and they will provide an answer within four business days. The waiting time depends on your request and the potential problem you are referring to.

The second method is an online form on their website. You just have to fill in some necessary information like your personal data and the message you have, and they will reach out to you through an email you leave.

The third method is the phone number. If you are in a rush and you want a fast answer, a phone might be the best option.

coinshype

Lastly, there is the Live Chat. In the right-bottom corner, you will see a green icon. Once you click on it, a chat will appear and you can ask them everything you want to know. Personally, I always choose the Live Chat option when a website provides one, so that is exactly the reason I decided to test it out.

I sent my question and received an answer instantly. It took them a minute to reply, and they solved my problem in no time. That said, my experience was very positive and I can say they take good care of their clients. If any problem occurs, you can count on the support.

Funding

Purchasing cryptocurrencies at CoinsHype is simple and it doesn’t require any previous experience. You will be able to manage your account all by yourself even if you are a beginner. But keep in mind that the first thing you need to have is a Bitcoin/Ethereum wallet. 

As a payment method, they accept BPAY, POLi or Bank Transfers and the currencies that are available are AUD, USD and EUR. Once you decide to purchase cryptocurrencies, you will have to wait for a bit until they show up on your wallet. Time depends on different things and one of those things is verification. They need to verify your identity when you send a request for purchase. So, before that, prepare the necessary documents and things will be much faster.

After that, there is an additional step — the last verification of your account, and the money will be on your e-wallet. I really like how they provided all those verification steps. Yes, that slows down the purchasing process, but it shows us that our money is safe and secure, and that is the most important thing of all.

When it comes to fees, they do charge a small one of 5%. This is an exchange commission as well as a processing fee of any transaction. Lastly, there is one thing that surprised me the most, a Refund Policy. I was very pleased to see they have one since it provides us with a certain dose of security. If anything happens and your account is cancelled, you will still receive your money and that is something we don’t see everywhere. 

They will send refunded money at your bank account using the same method you chose when you opened an account at their website. Each request is processed instantly, without a delay and the process lasts up to seven business days. The process lasts this long because there is a verification process for this, too. Apparently, each move you make is secured and I really like that.

Verdict

Do I recommend this cryptocurrency exchange platform? Absolutely! Everything that we saw in this CoinsHype review, showed that this is a legitimate website that offers the best possibilities to clients in Australia.

They have a responsive website, educational material and guides and responsive customer support. It’s all that I ask for, and CoinsHype fulfilled that. That said, I can freely say this is a safe place to buy and sell cryptocurrencies in Australia. You won’t have to worry about your money since they are doing everything to protect you and your funds at all times.