About

A company behind HouseOfBits crypto exchange is Marketscore Pty Ltd, registered in Australia. Its main goal is to provide a safe environment for each person that opens an account and becomes a client.

How HouseOfBits Australia manages to do so? According to their words, people from this crypto exchange continuously work on implementing layers of security. They provided cold storage, DDOS protection and SSL and that is more than enough for peaceful trading.

Usually, the main question I have would be is this exchange safe enough. Although many satisfied clients speak in superlatives about HouseOfBits I still need to check everything and get more familiar with the way they do business.

Accounts

As any other, HouseOfBits crypto exchange does not have different accounts. This will save you some time since you don’t have to think about account type and the benefits they provide. Instead, each potential client can finish everything in just three steps.

First, you need to open an account. This is a simple process and you need to fill in your details like name, email and password. Now you have to check your inbox and see if you received an email from HouseOfBits Australia. This is a verification email and it’s a mandatory step. As soon as you verify the account, you will be ready for the second step.

The verification process may last a few days but it also depends on you. Since HouseOfBits Australia is a legitimate crypto exchange, there is a certain KYC (Know Your Customer) Policy. This means you need to scan specific documents and send them via email. So, as soon as you do that, you will be able to start trading.

The second step is quite simple. You have to select the desired amount. For now, you can choose between Bitcoin (BTC) and Ethereum (ETC). Once you choose the amount you will be ready for the last step — purchase. The only thing you have to do now is press on ‘’Buy’’ and the money will be on your e-wallet.

I like how easy it is to purchase cryptocurrencies here. There are no unnecessary steps, you don’t have to choose between numerous accounts and most importantly, the account you open is safe.

But while we are at the safety part, there is one thing I have to emphasize in this HouseOfBits review. This crypto exchange has a right to ask you for more information. So, if there is something suspicious, HouseOfBits Australia is authorised to freeze any transactions until you send everything for a review. If you fail to provide documents, the account you have will be deactivated.

Education

I believe you won’t find a single crypto trader who doesn’t want to become better. Even the most successful ones know there is still room for improvement. That’s why this section is so important. Each crypto exchange needs to provide the best learning material to clients. Otherwise, they are not ready to help you improve the skills you already have.

When it comes to educational articles at HouseOfBits crypto exchange you will find a lot of different things. So, if you are not sure why to buy Ethereum (ETC) or what is Bitcoin (BTC), professionals are here to explain. Aside from that, there are some in-depth articles on how to open an account, deposit money, etc.

Of course, this is not where educational articles should end. There is another important thing every website needs to have, Frequently Asked Questions. Yes, this part does not seem educational at all but trust me, you will find a lot of useful content there. Inside this page, HouseOfBits Australia gave us answers to questions like which cryptocurrencies are available for purchase, where can you get a digital wallet, etc.

For the very end, we have a How It Works page. At HouseOfBits this is a simple section with short explanations. So, if you do not have a lot of time this should be your go-to page. 

Technology

Let’s start with the most obvious thing, website design. HouseOfBits provides a neatly done and optimised website. As usual, there is the main tab with important things like contact, how it works and FAQ. Everything else is placed in the bottom.

Since the website has everything we need, let’s move on to the platform. The platform for buying and selling cryptocurrencies is simple. Designers from this crypto exchange made sure it is proper for beginners, too and I appreciate that. Besides simplicity, the loading speed is great. You can change currencies within seconds and change between sell and buy tab.

As I mentioned before, the website is optimised. That means you can use it on other devices, not just computers. So, if you have an Android or Apple phone (or tablet) there is a possibility to buy and sell cryptocurrencies just like you do it on your PC.

The last thing I want to mention is an e-wallet. Unfortunately, HouseOfBits crypto exchange doesn’t provide a digital wallet option. You can get one on every website, hardware vendor or exchange and the money will be transferred there. I don’t mind the fact they don’t have an e-wallet since they gave us complete freedom to open one wherever we want and sometimes that is a much better option.

Support

When you visit the main page on the website there is a Contact Us tab. The first thing that pops up when you click there is an online form. This is a very easy way to send a message to someone. It works just like an email, but you don’t have to go to your inbox and start a new conversation. It’s something like a shortcut. Simply leave personal information, contact phone and message and someone from customer support will reach out to you.

Of course, like any other fill-in form, it has a limited number of characters. So, if your question is a little bit longer, send an email they listed and an agent will reply within a day or two.

The third option is Live Chat. I love to see this option because it’s the easiest and fastest one. Needless to say, I choose to test out this method. One of the representatives replied within a couple of minutes and provided me with in-depth instructions. The only thing I can tell about the customer support in this HouseOfBits review is that the agents are very responsive and polite.

Funding

The first step after opening an account is to make a deposit. You can use Fiat money (USD, EUR or GBP) or you can make a deposit with credit/debit card and bank transfers.

There is a small fee for each transaction you make. I don’t mind it, since it’s more than reasonable. An exchange fee for buying a cryptocurrency is 5% and 9% if you are going to sell your digital currency to them. Also, they charge a processing fee (for a Wire transfer that fee is 4.1% and for Credit Card or any Alternative Payment Method it is 6.1%).

Lastly, there is the Refund Policy. If you are not satisfied or realise you made a mistake, you can cancel the order. After that, there is a period of seven business days to apply for the refund process.

Verdict

For my final words, I’ll try to be simple and clear. HouseOfBits is a legitimate crypto exchange that can offer you safe trading. This is the reason I believe they would be the perfect choice for someone who wants to trade digital currencies.